Which three are required to perform troubleshooting on an endpoint?

The requirement to disable Tamper Protection is essential for troubleshooting on an endpoint because it allows the technician to modify or remove configurations that may be interfering with the effective use of the Sophos security solutions installed on the device. Tamper Protection is a feature designed to prevent unauthorized changes to the security configuration. However, during troubleshooting, it may be necessary to temporarily disable this feature to carry out certain diagnostic or repair actions that require full control over the endpoint's security settings.

When troubleshooting, resolving issues can often involve access to security software settings, which are restricted by Tamper Protection. Disabling it can help determine whether it's causing the problem or to allow for the changes needed to fix the issue. Therefore, the ability to disable Tamper Protection directly influences the effectiveness and efficiency of the troubleshooting process.

Access to the Sophos Community, administrative rights to the network and Active Directory, and a reliable internet connection may also aid in troubleshooting but are not universally necessary for every situation. The correct requirement is specifically tailored to the immediate actions needed on the endpoint itself.