When troubleshooting, which step follows verifying the problem?

The step that follows verifying the problem is Root Cause Analysis. After confirming that an issue exists and understanding its manifestations, the next logical step is to identify the underlying cause of the problem. Root Cause Analysis involves a methodical investigation to uncover the fundamental issues contributing to the symptoms observed. This process is essential because addressing symptoms without understanding the root causes can lead to temporary fixes rather than permanent resolutions. By focusing on the root cause, technicians can implement more effective and long-lasting solutions, ultimately improving system functionality and user experience.

In this context, other options do not directly follow the verification step. For example, implementing solutions would come after identifying the root cause, and testing solutions would follow the implementation of any solutions derived from the analysis. A problem description, while important for initial understanding, is part of the troubleshooting process and is typically completed prior to the verification of the problem.