What information does the Sophos Diagnostic Utility provide?

The Sophos Diagnostic Utility is primarily designed to assist in troubleshooting and diagnosing issues related to Sophos products. It achieves this by gathering and providing installation logs and status information, which can be crucial for support teams or technicians when resolving problems.

These logs capture vital details regarding the installation process, the current configuration of the software, and any potential issues that may have occurred during installation or operation. This data helps diagnose problems effectively and understand the state of the system with respect to Sophos protection solutions.

While system performance metrics, network configuration details, and security event history can be vital for overall system management and security analysis, they are not the main focus of the Sophos Diagnostic Utility. Instead, the tool’s primary purpose lies in troubleshooting through installation logs, making it an essential component for the support and maintenance of Sophos systems.