If an installation of Sophos Central failed on a Windows computer, which log file should you refer to first?

The correct choice for understanding installation failures in Sophos Central on a Windows computer is the SophosCloudInstaller_.log file. This log file is specifically designed to capture detailed information about the installation process of Sophos Central components. It provides insights into the sequence of operations that were performed during the installation, as well as any errors or warnings that occurred.

By analyzing the SophosCloudInstaller_.log, you can identify any specific issues that may have caused the installation to fail, such as access permission problems, missing dependencies, or network connectivity issues. Since this log focuses on the cloud installer itself, it is particularly valuable for diagnosing issues that are unique to the Sophos Central installation.

While other log files like Setup.log, Installation.log, and Error.log may also contain relevant information, they are typically broader in scope and may not pinpoint the installation process as clearly as the SophosCloudInstaller_.log does. Therefore, consulting this log first will give you the most directed insights for troubleshooting the installation failure effectively.